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    1. To register for our Rescue Friend programme, candidates must complete and submit the required application form on neohandnobo.com.


    2. Neoh & Nobo reserve the right to approve or reject any Rescue Friend application at our sole discretion.

    Rescue Friend applications may be rejected if:

    3. It is incomplete

    4. The Rescue Friend website or online pages contain images or content that is not deemed acceptable to Neoh & Nobo or is inconsistent with the image that Neoh & Nobo wishes to create in association with its web site.

    5. The Rescue Friend website or online pages contain any illegal, immoral, repulsive, defamatory, derogatory, harassing, harmful, threatening, obscene, vulgar, pornographic, racial or ethnic objectionable materials, depicts sexual situations, promotes discrimination on the basis of race, sex, sexual preference, national origin, ethnicity, nationality, disability, religious preference.

    6. The Rescue Friend website contains any material that appears to violate any patent, trademark, copyright, confidential information, or other property rights Neoh & Nobo or of any other party.

    7. The Rescue Friend applicant isn't able to produce appropriate evidence that supports their role within a charitable organisation.


      8. Even after Neoh & Nobo has accepted an application for the Rescue Friend programme, Neoh & Nobo reserve the right to terminate the Rescue Friend status for any reason at our discretion, including but not limited to the reasons set above.


      9. Neoh & Nobo will make available to all Rescue Friends; images, logos, text links and banner advertisements to be placed on Rescue Friend websites, should they wish to use promotional materials for event marketing. These materials will contain our trademarks and other proprietary property.

      10. As an active Rescue Friend, you will be given a limited term license, to use the Neoh & Nobo logo and any images.

      11. Rescue Friends may display these materials on their website or marketing literature for the purpose of promoting any affiliation with neohandnobo.com and participating as a Rescue Friend.

      12. If Rescue Friends discontinue the Program or if the Rescue Friends participation is terminated for any reason, Rescue Friends will immediately cease using these materials and will remove all materials from their websites, blog etc.

      13. Rescue Friends may not modify the links or other materials that Neoh & Nobo have provided.

      14. Rescue Friends must consent to Neoh & Nobo monitoring Rescue Friends websites to determine continued compliance with this agreement. 


      15. A discounted percentage of 10% will be given to Rescue Friends exclusively for purchases neohandnobo.com.

      16. Discounts will be distributed as a code, redeemable at the checkout, within your welcome pack and is to be used by the authorised Rescue Friend only.

      17. The discount code will be valid for 12 months from the date of issue and will need to be renewed each year to ensure Rescue Friend compliance with the scheme.

      18. Renewals will be issued via email 12 months from the date of issue.

      19. Inactive accounts will also be reviewed every 12 months to ensure the suitability of the Rescue Friend programme.

      20. Neoh & Nobo reserve the right to change and amend the discount structure at any time, at our sole discretion.

      21. Discounts can only be used by the authorised Rescue Friend using their authorised email and name. Rescue Friends must consent to Neoh & Nobo monitoring account activity to determine continued compliance with this agreement. 


      22. At this time Neoh & Nobo are not able to offer any corporate sponsorship, although Rescue Friends are able to request treat samples and bundles for any events or fundraising activities.

      23. Requests are reviewed on a case by case basis and Rescue Friends will be notified of an update in writing or via telephone.

      24. Although Neoh & Nobo aim to support all charitable activities and events, we may not always be able to guarantee to meet your requirements due to quantities, location, timescale or any other restrictions. We will however, provide you with an alternative solution to help meet your needs.

      25. We request up to 4 weeks notice for any charitable events or fundraising, to ensure we are able to review your request and provide the required offering.


      26. Neoh & Nobo cannot guarantee product availability or the term of any price or special promotion or offer.


      27. The effectiveness of this agreement shall not commence until the Rescue Friend application is accepted by Neoh & Nobo.

      28. This Agreement shall remain in full force and effect until terminated by the Rescue Friend or by Neoh & Nobo, at any time, with or without cause.

      29. Both parties will need to give written notice of termination in compliance with this Agreement, via email to the relevant address.